EXPERIENCED IN THE INDUSTRY
NEO-CEN FLEET was born with the sole purpose of improving the service offered to vehicle owners. Vehicle maintenance is a time-consuming and somewhat tedious task. The situation becomes much more unbearable when you incorporate the poor service representatives give at various dealerships.
Poor service includes:
1. The wait time you encounter when dropping off your vehicle for whatever repairs.
2. The frequency of your visits due to unresolved issues the dealer claimed were fixed.
3. The poor attitude given by representatives during your interaction.
4. Lack of communication present when representatives should be giving you timely updates about your vehicle throughout the day.
5. Constantly being rescheduled because you are not classified as a top-class customer.
6. Also, being overcharged for certain repairs simply because you are unaware of the appropriate charge.
Having witnessed the substandard treatment of customers by representatives at different dealerships firsthand, the chairman of NEO-CEN FLEET was driven to offer customers better service. The aim is to significantly reduce the time customers spend at the dealership. Your time can be better used elsewhere.
Any issue you brought the vehicle to the shop for should be corrected without having to make numerous trips to the location. Apart from reducing the frequency of visits, being under the fleet's umbrella will make interacting with fleet representatives much more pleasant than what was experienced at the dealer. Neo-Cen Fleet representatives are reachable anytime to schedule your appointment or hear your concerns.
Customers under the Fleet are dealt with fairly so other customers will not be prioritised over you.
No longer be overcharged for jobs as our expertise in the field allows us to defend the price that a job is worth.
By being part of a Fleet of thousands of vehicles, we are able to apply pressure on dealers to prioritise your vehicle to ensure the job is done correctly. You will benefit the most from being a member of NEO-CEN FLEET.
Join now and benefit from eight (8) months of no subscription charge.